Meet the South University Career Services Team

Laura Cessna, MS.Ed., joins South University as the University Director of Career Services and Alumni Relations. Laura is a visionary leader in workforce and community development, bringing over 20 years of transformative experience in higher education administration.

Throughout her career, Laura has pioneered innovative academic and workforce development programs, launched interdisciplinary pathways, and driven organizational change across private and public institutions. Her expertise spans career services, alumni relations, student affairs, and leadership—making her an invaluable asset to our university.

Laura’s passion is creating a campus culture that not only delivers academic excellence but also equips students with the skills and opportunities to thrive in their careers. Her unwavering commitment to student success and workforce readiness sets the stage for impactful, future-focused initiatives at South University.

Beyond her leadership in education, Laura is deeply invested in the community. She serves on the National Board of Directors for the University of Akron and is Vice President of the Board of Directors for the Staywhole Foundation. Her volunteer work with organizations supporting behavioral health and rehabilitative services highlights her dedication to making a positive difference in the lives of others.

Laura holds a Bachelor of Science in Human Development from Kent State University and a Master of Science in Higher Education Administration from The University of Akron. Her extensive background and commitment to continuous growth will undoubtedly drive the continued success of South University’s students and alumni.

Michelle “Molly” Keating is the Director of Career Services for South University’s Austin, Savannah, and High Point campuses. With a deep commitment to fostering career development, Molly dedicates herself to connecting driven students and graduates with the resources and opportunities they need to succeed in their careers. On campus, she actively engages with the professional community by bringing in recruiters to connect with students and facilitating workshops that provide essential interview practice and insights into current job trends.

Molly’s passion for career development is matched by her commitment to lifelong learning. She continues to expand her own knowledge and skills through volunteer work, serving as a Community Investment Volunteer with United Way of the Coastal Empire and as a Board Member and Professional Development Associate with IVolunteer International.

Monica Whitson, Ph. D., is the Director of Career Services at South University’s Montgomery, AL, and Columbia, SC campuses. She is dedicated to empowering students and alumni in their career development journeys. With a passion for career development and a keen understanding of industry trends, Monica Whitson plays a pivotal role in shaping the University’s career service programs and initiatives.

She received her Bachelor of Science degree in Human Services Management from the University of Phoenix, Master of Science degree in Psychology from the University of Phoenix, Master of Science degree in Philosophy from Walden University, and earned her Ph.D. in Human and Social Services from Walden University. Her extensive background in career counseling, combined with her expertise in strategic planning and program management, enables her to provide invaluable guidance to students at every stage of their career exploration and job search.

Under Dr. Monica Whitson’s leadership, the Career Services department is introducing innovative workshops, networking events, and personalized coaching sessions that have significantly enhanced student engagement and success. Dr. Monica Whitson is known for her approachable demeanor and her ability to inspire and motivate individuals to reach their full potential. She is an active member of several professional organizations, including the National Association of Colleges and Employers (NACE), National Society of Leadership and Success, and the National Organization for Human Services.

Outside of her professional role, Dr. Monica Whitson enjoys mentoring young professionals, volunteering in community outreach programs, traveling, family time, reading, engaging in activities promoting professional development, and exploring new career development strategies. Her dedication to making a positive impact on the lives of others reflects her unwavering belief in the power of purposeful career planning.

Dr. Monica Whitson’s leadership and vision continue to drive the success of the Career Services department, making her an integral part of South University’s mission to prepare students for successful and fulfilling careers.

Favorite Quote: Take the risk or lose the chance.

Althea Heron is the Director of Career Services for South University, Tampa, FL., Orlando, FL. and Virginia Beach, VA Campuses.  Althea earned her BA in Criminal Justice from Florida A & M University, establishing a solid academic foundation.  Althea brings a wealth of knowledge and passion to her role, demonstrating a commitment to serving her students and graduates.

Althea’s journey began in the field of social services, where she played a vital role in assisting families in Broward County, Florida. Her dedication led her to positions as a Case Manager for both the Department of Children & Families and Forensic Mental Health Court, where she provided crucial case management services. These experiences shaped Althea’s understanding of community needs and the importance of fostering meaningful connections.

Althea has over 5+ years of experience in Career Services.  She served as a beacon for students seeking career development services. As the leader of the career center, she managed daily operations and implemented innovative solutions, preparing students with career readiness skills needed to assist them in landing their desired positions. Althea’s proactive approach extended to building strong relationships with employers, both regionally and nationally, resulting in valuable employment opportunities for graduates.

Now, as the Director of Career Services for South University, she considers it an honor to continue her fulfilling career.  Althea is deeply committed to assisting students on their career journeys, leveraging her expertise to apply career resources effectively. Her goal is to guide students towards successful and rewarding professional paths, contributing to their future success.  Althea Heron is not just a director, she is a passionate advocate for students, ready to make a positive impact on their lives and careers.

Crystal Dennis serves as the Director of Career Services at South University’s online division. Ms. Dennis has a diverse background which includes work in career services, workforce development, and radio communications. In addition to this, she holds a Bachelor of Science degree in Entertainment Business and a Master of Science degree in Human Resources Management and is currently pursuing her Doctoral Degree in Educational Leadership.

Ms. Dennis has a proven track record of developing strategic partnerships with employers, creating robust internship opportunities, and enhancing career counseling initiatives. Her expertise lies in building comprehensive career development frameworks that align with the evolving needs of both students and the job market.

With over 15 years of dedicated experience in higher education and career services, Ms. Dennis is a passionate advocate for student success and career readiness. In their role as Director of Career Services, she leads innovative programs that empower students to navigate their career paths with confidence. In her career, Ms. Dennis has progressed to multiple positions of expanding responsibility in career services. These positions include work as OIC Campus Director, Director of Career Services, Industry Outreach Liaison, Senior Career Services Advisor, Senior Career Coach, Regional Placement Coordinator, Program Manager, and Career Services Manager at various educational institutes and sectors where herself and the Career Services team spent valuable time developing rapport, partnerships and long-term career opportunities for students and alumni.

In 2022, Ms. Dennis received the Pinnacle Leadership Award due to her ability to hire and retain key talent and lead various Career Services departments to support students and alumni and exceed various standards across the institution. Her combined ability to successfully manage operations while also effectively interacting with community partners, students and staff is a passion for Ms. Dennis.

Mauvette advises online students whose last name begins with the letter A – C.   

Hey y’all! I am excited to work as a Career Services Advisor with South University’s Online Programs! Before coming to South, I received a Bachelor of Science in Human Development and Family Studies from Auburn University. War Eagle! Following undergrad, I worked as a College and Career Advisor at David Douglas High School in Portland, Oregon. After three years in beautiful Oregon, I decided to come back to Pennsylvania to fulfill a Master of Education Degree in Higher Education from Penn State. We Are… While attending PSU, I had the opportunity to work in Accessibility and Disability Studies with Penn State University Libraries and continued that employment after graduation.  I am grateful to be a part of the South family!   

Career Advice – Network! Network! Network! You never know who you are talking to and the lessons you can learn through relationships and conversations. Treat others with respect and listen; listen to their stories and advice. Storytelling and relationships not only expand creativity of what you are capable of professionally, but also allows you to grow personally.  

Austin advises online students whose last name begins with the letter D – G.  

Hello, My name is Austin Long, I am one of the Career Services Advisors here at South University.  I am from Pittsburgh, Pa, and began working at South University in 2020.  I received my Bachelor’s in Finance from La Roche University and my Master’s degree in Leadership from South University.  Higher education is a passion of mine as I’ve been working in the industry for more than 8 years, serving in various departments such as Student Life, Athletics, and Career Services.  In my spare time I am the assistant baseball coach at a local college in Pittsburgh.

Career Advice – Continue to sharpen the saw! You are the saw! Frequently set aside time to continue your personal and professional development. Receiving your diploma means you are prepared to enter your industry, however it is up to you to continue to develop your skillset in order to grow in your industry. So enroll in that continuing education course! Attend that industry networking event! Take that spin class! You are your greatest asset!!

Misty advises online students whose last name begins with the letter H – K.  

Hey Everyone! My name is Misty Heitman, and I am one of the Career Services Advisors assisting online students and graduates. Previously, I worked in Career Services for Independence University, taking on the South University Career Services Advisor role in 2021. I live in Cookeville, Tennessee with my husband and family. Having earned my bachelor’s degree in Management Information Systems and a master’s degree in Elementary Education from Tennessee Technological University, I have had the tremendous opportunity of teaching in many capacities all over the world.

Educating people and helping them to become who they were created to be, is one of my greatest passions. No matter in what stage of life you are, I want you to know that you have a purpose, especially in the career field you have selected to study. There is a reason  you decided to attend South University and pursue the career path you have.  As you progress through your academic program and near graduation, know that I am here cheering you on and want to guide you and support you so that you can realize your purpose and meet your career goals.      

Eylie advises online students whose last name begins with the letter L-N.   

Hello! I’m Eylie Buehler Crudup, and I’ve had the pleasure of being part of the South University Career Services team since August 2020. I grew up in a small town in Ohio, before attending Allegheny College, where I earned my Bachelor’s degree in Communication Arts and Journalism. After spending a year working in Pittsburgh post-graduation, I pursued a Master’s degree in Higher Education Administration with a focus on Title IX at Duquesne University.

I’m passionate about working in higher education and love engaging one-on-one with students.  I am looking forward to connecting with you soon!

Career Advice:  One piece of advice I often share is the importance of maintaining a “master resume”—a comprehensive list of your experiences, achievements, and accolades. It’s easy to forget details about past accomplishments as time passes, but by adding to this running list as events happen, you’ll make it much easier to update your portfolio when the time comes to apply for new opportunities. Plus, it’s a great way to remind yourself of all the great work you’ve done, especially when you need a morale boost!

Shanna advises online students whose last name begins with the letter O – Sl.  

Hey guys! My name is Shanna (like banana) and I am so glad to be a part of the South family. I have a Bachelor of Arts in History from Thiel College, and a Master of Education.  My Master’s program took me five years as I could only take one class per term while I worked full time. I am extremely fortunate to have the support of my husband Josh, and children Lily and Dylan. I hope to give South students and alums that same support by providing guidance as they approach Graduation and enter the workforce, or change career paths. My background in Higher Education includes Admissions, Financial Aid, and College and Career Counseling.  I am so proud of our South University learners’ accomplishments and am excited to see them reach their full potential. Fun fact: I am a huge football fan! My Grandfather was a Coach and my Father recently retired from coaching college football. Go Steelers!

Career Advice – Clean up your social media! Look at your LinkedIn, and consider making your Instagram and Facebook private if they are not already. Employers can do a quick Google search of your name and find your social media accounts. If your information is public, be sure the image you are creating about you reflects a positive and professional brand. Avoid posting political and other debated or trending commentary. Instead, leverage your social media presence to connect with professionals in your field and build a professional image showcasing your program specific interests and expertise.

Michelle advises online students whose last name begins with the letter Sm – Z.  

Hello! My name is Michelle Vent and I am a Career Service Advisor for the online campus at South University.  I previously was a Career Specialist at the Community College of Allegheny County and have worked at the University of Pittsburgh for over 10 years. I have by Bachelor’s Degree in Psychology from the University of Pittsburgh and my Master’s Degree in Human Resource Management from St. Francis University.

Career Advice – Begin the job search process well before graduation.  It can take several months to find the right opportunity.  Always develop new skills and update them on your resume and LinkedIn.  We are all a work in progress and continue to learn and evolve every day.  Network with people inside and outside of your specialty.  You never know when that connection could lead you to a new opportunity!